Should Your Business Be Social

Facebook, Twitter, Pinterest, LinkedIn, where to start?

Engage Social Media

We are all familiar with social media and are probably familiar with businesses using social media to engage and brand themselves. Obviously it works for some businesses, but can it work for yours?

The first place to start, is what is unique about your businesses, and what story can I tell about my day to day operations? Start compiling this information in a Word document. If you are challenged coming up with this, you may not be ready for social media.

Being successful in social space online requires commitment and punctuality, not to mention creativity and writing abilities. If you feel that these areas are not the focus of your business, it may be beneficial to hire an expert to manage your business’s social media accounts.

Social Media Data
To help guide your decision, here are some statistics on the current status of
social media:
A number of hours senior executives and decision-makers spend on social media daily, which is 40 percent more time than those not in these positions.
Share of marketers who say Facebook is important to their lead-generation strategies (Source: 2013 State of Inbound Marketing Annual Report by HubSpot).
Percentage of users who are influenced by Likes and +1’s, according to 2013 inquire and Survey Monkey social behavior report.
Percentage of consumers who use Twitter or Facebook to complain about brands and expect a response within an hour (Source: American Express, 2012).
Percentage of Twitter users who primarily access Twitter on mobile and are more likely to recall seeing an ad on the network that the average user (Source: Twitter, 2013).
Number of minutes it takes for brand posts to get half of their reach on Facebook, according to Socialbakers(Nov. 2012)


Green arrow points at social media comments

Businesses committed to having genuine conversations with their audience on social media. Will gain much in regard to customer loyalty and brand recognition, which end up increasing the bottom line.

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Written by: Jophiel Silvestrone

Jophiel Silvestrone has written 299 posts in the Tech Blog.

Jophiel grew up on a ranch in Paradise Valley, Montana near Chico Hot Springs. Working on the ranch instilled work ethic and self motivation. Filled with this drive, Jophiel started mowing the local school's yards twice a month throughout the summers, at the age of 12. He moved to Billings in 2004, where he has been deeply involved in the local business community ever since. A serial entrepreneur, Jophiel has ran multiple businesses in our local community. The first business, a janitorial and carpet cleaning company, founded in 2005, has employed over 50 locals. Moving on to the media industry, Jophiel and several partners founded Green Directory Montana in the spring of 2007. Green Directory's sustainability ranking software awarded points based on sustainable or "green" actions. These points counted towards a business's total "Green Score," which in turn ranked them against other businesses in their category and throughout the entire site. It also featured a limited edition print version distributed annually. A business acquisition allowed Jophiel to focus on new projects, and a few close business colleagues and Jophiel started Rocky Mountain Mr. & Ms. Magazine, a lifestyle publication for men and women in the Magic City. After a year and a half at the helm of RM3 Magazine, the business was purchased. He now runs a web development company SkyPoint Studios and fathers his son Jaoquin, who plays football, basketball, soccer, and is learning snowboarding from his dad. Recently, has expanded to locations in Havasu, Arizona & Vegas. SkyPoint Studios is a market leader in both Billings & Havasu and Jophiel is working on building that same level of market dominance in Vegas. Specialties: Extensive experience in online and offline business. Especially savvy at WordPress, and operate several sites, one example is the blog: Check out for the latest projects from SkyPoint Studios.

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