Turn Off Facebook Page Reviews

Facebook reviews are a way that customers can leave feedback about your business page. Unfortunately, some of these reviews can be negative, and despite some best efforts to rectify the situation with the customer to make it better, some customers are content with keeping the 1 or 2 star scathing review.

So what can you do about it? One option is to submit a complaint about the review to Facebook, but this rarely ever makes any changes in the review. A better solution may be to disable reviews on the page all together. This is a good choice if the amount of positive reviews are not at a 10/1 ratio or better with negative reviews being the smaller amount.

If this is the case and your business page is being weighed down by negative reviews, you may want to turn off Facebook page reviews. This is how to do it:

1. Go to your page using the Facebook profile that controls the page as an admin Turn off Facebook page reviews in setting menu
2. Click on the Settings tab at the top of the page Turn off Facebook page reviews by clicking on Page Info
3. Select Page Info from the menu on the left (number two down on the list)
4. Pick Address out of this menu by clicking on it Turn off Facebook page reviews by unchecking this box on the address
5. Next un-check the box that says “Show map, check-ins and star ratings on the Page”

 

 

 

  

 

 

 

 

 

That’s it! Now the page reviews have been turned off. It also turns off the ability for customers to say that they were at your location. Having this feature available may be a reason to keep the reviews and try and get more positive reviews to out weight the negative reviews. This will have to be a decision you decide depending on how important these are to your business.

Jophiel Silvestrone

Written by: Jophiel Silvestrone

Jophiel Silvestrone has written 158 posts in the Tech Blog.

Jophiel grew up on a ranch in Paradise Valley, Montana near Chico Hot Springs. Working on the ranch instilled work ethic and self motivation. Filled with this drive, Jophiel started mowing the local school's yards twice a month throughout the summers, at the age of 12. He moved to Billings in 2004, where he has been deeply involved in the local business community ever since. A serial entrepreneur, Jophiel has ran multiple businesses in our local community. He now runs a web development company SkyPoint Studios. One of his favorite jobs though, is fathering his 11-year old son Jaoquin. "JJ" also loves technology.

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