Solving SSL Issues

SSL issues can cause some weird errors on websites. Recently I was working with a social media company called Bizfluence to help them with a particularly strange error that only certain users were experiencing.

When some users logged onto the website, they were getting a 505 error. This error has to do with non-validation of the SSL certificate. The team was quite perplexed and been trying to resolve this issue for over two months.

I did a little investigation and found that they were using the free SSL that comes with Cloudflare. This free SSL is not validated with the company and therefore is causing some users to experience errors.

I explained to them that using a free SSL from Cloudflare or other places is fine for small business websites that are mainly just informational, however the Bizfluence website has thousands of users and lots of data.

Because it is such a large website using so much data, it is important to have a proper handshake between the server and the users in the SSL. This is why I recommended that they get a proper premium EV or wild card SSL.

Luckily the head developer was willing to give this a shot and it actually resolved the issues!

Having issues with an SSL on your website? I’d be glad to help you out if you just drop a line on my contact page I will get back to you as soon as possible!

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Written by: Jophiel Silvestrone

Jophiel Silvestrone has written 326 posts in the Tech Blog.

Jophiel grew up on a ranch in Paradise Valley, Montana near Chico Hot Springs. Working on the ranch instilled work ethic and self motivation. Filled with this drive, Jophiel started mowing the local school's yards twice a month throughout the summers, at the age of 12. He moved to Billings in 2004, where he has been deeply involved in the local business community ever since. A serial entrepreneur, Jophiel has ran multiple businesses in our local community. The first business, a janitorial and carpet cleaning company, founded in 2005, has employed over 50 locals. Moving on to the media industry, Jophiel and several partners founded Green Directory Montana in the spring of 2007. Green Directory's sustainability ranking software awarded points based on sustainable or "green" actions. These points counted towards a business's total "Green Score," which in turn ranked them against other businesses in their category and throughout the entire site. It also featured a limited edition print version distributed annually. A business acquisition allowed Jophiel to focus on new projects, and a few close business colleagues and Jophiel started Rocky Mountain Mr. & Ms. Magazine, a lifestyle publication for men and women in the Magic City. After a year and a half at the helm of RM3 Magazine, the business was purchased. He now runs a web development company SkyPoint Studios and fathers his son Jaoquin, who plays football, basketball, soccer, and is learning snowboarding from his dad. Recently, has expanded to locations in Havasu, Arizona & Vegas. SkyPoint Studios is a market leader in both Billings & Havasu and Jophiel is working on building that same level of market dominance in Vegas. Specialties: Extensive experience in online and offline business. Especially savvy at WordPress, and operate several sites, one example is the blog: skypointwebdesignbillingsmontana.com/tech-blog. Check out skypointwebdesignbillingsmontana.com for the latest projects from SkyPoint Studios.