Dial-able phone numbers are one of the steps to good web design that many web developers overlook. Whenever a phone number is presented on a website, the user will have two options on how to interact with it. If it is not clickable, meaning it hasn’t been hyperlinked, than the user has to copy and paste it or pull up the phone dialer and go back and forth between the site and the phone dialer until all the numbers are added manually. It’s a pain in the butt!
If the phone number is clickable (hyperlinked), then on a mobile device the user can click directly on it and will automatically launch the dial pad on their phone with the number ready to be called. This makes it so much easier for the customer to get the phone number into their phone for dialing purposes!
Successful web design is always about making it easier for the visitor. The easier we make the experience for a visitor to call us or to take action, the better our results will be for our business.
So how do we dial-able phone numbers?
We need to make a hyperlink on the phone number itself. There’s a special type of hyperlink reserved for phone numbers and for emails. We’ll start with hyperlinking the number and then in the area where we would normally add the link, we want to add this specific piece of code: =”tel:4062088733″>406-208-8733 the TEL with the colon shows the phone number without any spaces or dashes in the phone number itself.
Then we save the hyperlink and publish. Now go back and check to make sure that the link is active. It should be highlighted or shown as a link on the page and when you click on it, it will open and launch the phone dialer.
On desktop it launches voice chat programs, such as Skype or other programs to make the phone call on the desktop. It’s really mostly about making sure that we have the proper mobile experience as 65% of all the website traffic on the web is mobile phones these days.
Instead of having people have to copy or try to look at the number and pull up in the dialer and remember what the numbers are, we can simply make it as easy as clicking on the phone number link and launching the phone dialer automatically with the phone number already in it easy to call.
Have a question about dial-able phone numbers? Drop a line on our contact page located here, and I will help you out as soon as possible!
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